Without LathryTUE · 7:42 PM
The phone rings. Everyone's on a job.
Voicemail picks up.
They hang up without leaving a message.
They call the next company in the search results.
Missed
While you're on a roof
Every missed call gets a text back within 60 seconds.
The Ring-to-Revenue System asks what's wrong, where they are and how soon they need you, then sends your team a job ticket. Your phones ring like they always do, on the number you already have.
Book a demo
Live in 5 days. First month guaranteed.
- Every text goes out in your company's name.
- It asks one question at a time, like a good dispatcher.
- Anything it can't handle goes straight to your on-call person.
Your Company
Text Message
- You called Your CompanyNo answer · 7:42 PM
- Hi, this is Your Company. Sorry we missed your call! What's going on?
- Furnace is running but it's blowing cold air. House is down to 58.
- Sorry about that. What's the address?
- 412 Elm St. I'm Dana. My mom lives with us and it's getting cold.
- Thanks, Dana. I'm marking this urgent and sending it to our on-call tech now.
Job ticketNew
- Customer
- Dana
- Phone
- (414) 555-0137
- Problem
- Furnace blowing cold air. House at 58°F.
- Address
- 412 Elm St
- Priority
- Urgent · older adult at home
- Texted
- 38 sec after the missed call
Sent to on-call7:45 PM
Example: the texts your customer sees, and the ticket your team gets. The people and numbers are made up.
Your name shows up in the texts as you type.
How it works
Same call. Two endings.
It's 7:42 on a Tuesday. Your crew is finishing a job. Nobody can grab the phone.
With LathryTUE · 7:42 PM
The phone rings. Everyone's on a job.
38 seconds later, Lathry texts them:
Sorry we missed your call! What's going on?
They text back what's wrong and where they are.
Your on-call tech gets the job ticket.
It's in your weekly report.
Answered
What's included
The Ring-to-Revenue System
Six parts. The first three go after work you'd otherwise lose. The other three handle the follow-up nobody has time for.
Work orderRing-to-Revenue System
Installed by Alex
Installed by Alex
- 01
Missed-call text back
IncludedA text within 60 seconds of any call nobody picks up, day or night.
- 02
After-hours capture
IncludedCalls after close get answered by text. The details wait for you in the morning. Urgent jobs get flagged for whoever's on call.
- 03
Old-quote follow-up
IncludedEstimates that never turned into jobs get a friendly follow-up text until the customer answers or opts out.
- 04
Service reminders
IncludedTune-ups, inspections and appointment reminders go out on schedule.
- 05
Review requests
IncludedAfter a finished job, the customer gets a short text asking for a review.
- 06
Weekly report
IncludedOne page a week showing every missed call, every text sent and what happened next.
PriceCovered on your 15-minute call
SetupDone for you, live in 5 days
Getting started
Live in 5 days.
Your part takes 15 minutes.
- Step 1
A 15-minute call
Tell me how your phones work now and what a good job looks like. I'll tell you straight whether Lathry fits.
- Step 2
I set it up in 5 days
On your existing number, in your company's name and voice. You see what it'll say before it goes live.
- Step 3
It works while you do
Lathry texts the callers you miss and sends your team the job tickets. You get a report every week. Pause any part whenever you want.
The guarantee
Miss one text-back in your first 30 days, get your money back.
Every missed call gets a text within 60 seconds. If even one doesn't in your first 30 days, your first month is refunded in full.
Lathry handles the text-back. Your team still does the work and closes the job.
Who's behind this
No call center. Just Alex.
The person who sets up your system is the person you talk to.
I'm Alex. Lathry is my company, and I set up every system myself from Kenosha, Wisconsin.
You won't find a wall of logos or testimonials here. Lathry is new, and I'd rather not fake it. So instead of asking you to trust reviews, I put the first month behind a guarantee.
AlexFounder, Lathry LLC
FAQ
Questions owners ask
Something else on your mind? Ask it on the demo call.
Does it answer my calls?
No. Your phones ring like they always do. Lathry steps in by text when a call goes unanswered.
How fast does the text go out?
Within 60 seconds of the missed call. Nights and weekends too. The weekly report lists every one.
Do I keep my phone number?
Yes. Customers keep calling the number they already know. Nothing changes on your trucks, website or listings.
How soon can it be running?
Five days after you say yes. The one step I don't control is the phone carriers' approval for business texting. If that runs longer, I'll tell you the day I know, and your 30 days start the day it goes live.
What does it say to my customers?
A short text in your company's name, then one question at a time: what's wrong, the address, how urgent it is and when works. You approve how it talks before it goes live.
What if a customer asks something it can't answer?
It hands the conversation to you or whoever's on call, with the whole thread attached. Nobody has to ask the customer to start over.
Can customers opt out?
Yes. Anyone who replies STOP gets no more texts.
What does it cost?
We go over pricing on the 15-minute call, before anything is set up. Your first month is covered by the guarantee.
Which businesses is it for?
Home service businesses that miss calls while they're working: HVAC, plumbing, electrical, roofing, garage doors and similar trades.
Can I turn it off?
Yes. Pause any part of it, or all of it, whenever you want.
Book a demo
See it with your name on it.
Tell me a little about your business. On a 15-minute call, I'll show you the Ring-to-Revenue System set up for your trade.
- 01A few quick questions, then we book your 15-minute call.
- 02On the call, you see the demo in your company's name.
- 03If Lathry isn't a fit, I'll tell you.
Live 5 days after you say yes.
Request received
Got it.
I'll reach out soon to book your 15-minute call.